e.SCALEX automate your success

AI Automation Studio · est. 2024

Stop doing the work
software should run for you.

e.SCALEX designs custom AI agents, workflow automation, and data pipelines that operate quietly in the background - turning manual, repetitive operations into systems that scale without headcount.

We use the latest OpenAI chat models to assist your store.

Orchestrated with the best of the modern AI stack

OpenAIAnthropicZapierMaken8nSlackHubSpotSalesforceNotionAirtableSupabaseStripeTwilioGoogle Cloud

What we do

Automation, engineered end to end

Six capabilities, one operating system for your business. We don't sell tools - we ship working systems and own the outcome.

Workflow Automation

We map the manual paths your team repeats daily and replace them with reliable, observable automations across your whole stack.

  • Process mapping & audit
  • Multi-tool orchestration
  • Human-in-the-loop checkpoints

Custom AI Agents

Autonomous agents that read, decide, and act - handling support, research, sales follow-up, and ops with guardrails you control.

  • Tool-using & RAG agents
  • Evals & safety guardrails
  • Slack / web / API delivery

Data & RAG Pipelines

We turn scattered documents, tickets, and databases into clean, searchable knowledge your agents and team can trust.

  • Ingestion & embeddings
  • Vector search & retrieval
  • Freshness & sync jobs

Integrations & APIs

Your CRM, ERP, helpdesk, and spreadsheets - finally talking to each other through resilient, well-documented connections.

  • Bi-directional sync
  • Webhooks & queues
  • Rate-limit & retry safe

AI Strategy & Audit

A clear-eyed roadmap of where automation pays off first - prioritised by ROI, risk, and effort, not hype.

  • Opportunity mapping
  • ROI & payback modelling
  • Build-vs-buy guidance

Managed Operations

Automation isn't "set and forget." We monitor, measure, and iterate every system so it keeps earning its keep.

  • Live dashboards & alerts
  • Monthly optimisation
  • 99.9% uptime targets

How it works

From chaos to compounding systems

A focused onboarding flow built for speed. Most clients can start their AI agent setup in about 3 minutes.

  1. 01

    Discover

    We sit with your team, map the workflows that drain hours, and quantify the opportunity in real numbers.

  2. 02

    Design

    We architect the agents, integrations, and safeguards - then validate the plan with you before a line of code ships.

  3. 03

    Deploy

    We build, test against real data, and roll out gradually with human checkpoints so trust is earned, not assumed.

  4. 04

    Optimise

    We watch the metrics, tune the systems, and expand automation into the next highest-leverage corner of your business.

A Amineonline
TODAY
Hi Amine we received your order #ESX-011546
Aurora Linen Shirt · Beige - 289 MAD
Cash on delivery · Marrakech 14:22 OK Confirm orderChange addressCancel
Amine is typing...
Confirmed OK thanks!14:24
+New orderLIVE
#ESX-011546Aurora Linen Shirt · Beige 289 MAD
* PendingOK Confirmed
OKOrder placed14:21
OKWhatsApp sent14:23
OKCustomer confirmed14:24

01 · Confirmation

Confirm orders without losing time calling every single customer.

Send a WhatsApp confirmation the moment an order is placed. Customers reply in seconds - no missed calls, no lost orders, no idle agents.

  • WhatsApp confirmation costs a fraction of a phone call
  • Runs 24/7 - even when your call center is closed
  • Reaches customers who never pick up the phone
Automate my confirmations

02 · Shipping

Confirmed orders ship themselves.

Stop building daily pickup lists by hand. The moment an order is confirmed, e.SCALEX assigns the right carrier, prints the label, and adds it to today's manifest - automatically. Your team focuses on selling, not on Excel.

  • Skip the daily dispatch spreadsheet
  • Cut shipping mistakes with smart rules
  • Track every parcel without leaving your dashboard

Integrated carriers

AmeexOzon ExpressDigylogCathedisSenditSpeedex+ more
Automate dispatch
2 · Pick a carrierOK Carrier assigned automatically
Integrations x
AmeexConnected
Ozon ExpressConnected
DigylogConnected
CathedisConnected
Sendit
Speedex
CloseNext →
OKLabel printed · added to today's manifest
A Amineonline
TODAY
Hi! Do you have the Aurora Linen Shirt in size M? 14:02
Yes - Aurora Linen Shirt in M is in stock (3 left). It's 289 MAD, free delivery in Casablanca.14:02 OK
Perfect, I'll take one. Deliver to Maarif, Casablanca - COD please.14:03
Got it OK Confirming: 1x Aurora Linen Shirt (M) - 289 MAD
Maarif, Casablanca · COD · free delivery tomorrow.
Shall I place the order?14:03 OK
Yes OK14:04
OK New order saved · #ESX-126 · 289 MAD
e.SCALEX AI
Thinking · 128 tokens
OKPolicy · COD · Casa free ship
OKPast orders · Amine · 2 prior
OKBrand voice · warm, concise
Tools used
OKcatalog.lookup()
OKinventory.check()
OKshipping.rate()
order.create()
14 languages
ENDarijaARFRES+9

Live · WhatsApp · Instagram · Messenger · 100+ languages

The e.SCALEX AI agent handles your WhatsApp, Instagram & Messenger messages.

It answers DMs, takes orders and tracks deliveries across all three channels - instantly, 24/7, even at 3 AM, in 100+ languages. And you can sit in on any conversation as it replies - every answer and tool call in view - so you can judge the response quality yourself. Your team only steps in when it truly matters.

  • One AI inbox for WhatsApp, Instagram & Messenger
  • Watch it reply live - review every answer & tool call
  • Turns chats into confirmed orders automatically
  • Replies in Darija, Arabic, French & 100+ languages
Deploy my AI agent

store.inte

Connect any store auth flow

e.SCALEX plugs straight into your e-commerce platform, imports your whole catalogue, and spins up your WhatsApp AI agent - no code, in minutes.

Store · Live

WooCommerce

Connect your WordPress store products and checkout.

Messaging

WhatsApp API

Send & receive messages, confirmations and follow-ups.

Available
Messaging

Instagram & Messenger

One AI inbox across Meta channels.

Available
Messaging

Twilio

Power messaging and voice automations at scale.

Available
Data

Google Sheets

Pipe orders and metrics into a live spreadsheet.

Available
+

Request an integration

Don't see your platform? Tell us and we'll build it.

Request
No integration matches your search.

shipping.inte

Shipping integrations

Shipping · Tracking ready

Amana

Real Amana tracking is wired through the official Barid tracking flow. Parcel creation stays pending until the shipment endpoint is confirmed.

Building phase

DHL

DHL is being rebuilt around real merchant accounts, parcel creation, tracking sync, and WhatsApp delivery events.

+

Shipping connector

Carrier integrations are being rebuilt around parcel creation, tracking status sync, and WhatsApp delivery follow-ups.

No shipping integration matches your search.

The numbers

Outcomes, not dashboards for their own sake

0
Hours automated for clients
0
Average return on engagement
0
Production workflows shipped
0
Uptime across managed systems
"e.SCALEX replaced three full-time coordination roles with a set of agents that never sleep. Within a quarter, our ops team stopped firefighting and started building."
Dana ReyesCOO, Northwind Logistics

Engagements

Pricing built around outcomes

Start with a fixed-scope sprint or partner with us monthly. Either way, you own everything we build.

Launch

A single high-impact automation, scoped and shipped.

from $4,900/project

Start a sprint
  • 1 production workflow or agent
  • Up to 4 integrations
  • 3-minute onboarding
  • 30 days of support
Most popular

Scale

Your ongoing automation partner, shipping every month.

$9,800/month

Book a call
  • Unlimited workflows & agents
  • Custom AI agents & RAG
  • Live dashboards & alerting
  • Monthly roadmap & optimisation
  • Priority support, < 4h response

Enterprise

Security, scale, and a dedicated pod for complex orgs.

Custom

Talk to us
  • Dedicated engineering pod
  • SSO, audit logs, VPC / on-prem
  • Custom SLAs & security review
  • Quarterly business reviews

Loved by operators

Bigger results, smaller teams - on e.SCALEX

*****

"I'm a user and I'm genuinely happy with the service. Our store has been thriving since we moved to e.SCALEX. We already thanked the team privately - now we wanted to say it publicly."

AAbdellahTheWolfz.com
*****

"COD used to be chaos - pending cash, missed calls, no visibility on stuck parcels. With e.SCALEX, confirmations, tracking and follow-ups live in one place. We watch first-attempt delivery daily, trigger smart re-attempts, and message customers on WhatsApp automatically. Fewer returns, faster cash, more time growing the catalog."

AAmghar MustaphaMA · 10 reviews
*****

"e.SCALEX nous a fait gagner un temps fou : confirmations COD automatiques, etiquettes en 1 clic, suivi livreurs clair. Moins de retours, plus de livraisons."

BBenhala TariqMA

Who we are

A small studio with an unfair obsession with leverage

We're a focused team of automation engineers, ML practitioners, and operators. We've felt the drag of busywork inside fast-growing companies - and we build the systems we wish we'd had.

No bloated retainers, no dashboards nobody reads. Just measurable hours given back to your team, every single month.

PragmaticOutcome-drivenSecurity-first

Get started

Two ways to launch with e.SCALEX

Path A · Self-serve

Explore the playbooks & demos

Step-by-step guides and short videos for every automation. Set it up at your own pace, on your own time.

  • Connect Shopify, WooCommerce, YouCan, LightFunnels...
  • Plug in your carriers and print labels
  • Build WhatsApp templates and confirmation flows
  • Searchable help centre · 14 languages
Most popular

Path B · Done for you

Book a free setup call

Pick a time. Our team joins you on a screen-share and sets up everything - live, while you watch. No charge.

We'll set up for you

  • Stores, carriers and Meta / WhatsApp verification
  • WhatsApp templates written for your brand
  • AI agent trained on your products & policies
  • Confirmation, dispatch & follow-up automations
  • Team training - agents, dispatchers, you

Mon-Fri · 8 AM-5 PM (GMT+1) · 30-60 min sessions

Ready to give your team its hours back?

Book a 30-minute strategy call. We'll map your three highest-leverage automations - free, no pitch deck.